12-Month Contract | East Region
Job Responsibilities
- Provide account opening support for the bank's eBrokerage product.
- Review customer account opening applications to ensure all required documents and information are complete and accurate.
- Perform application checks, including KYC verification and customer suitability assessments.
- Liaise with internal and external stakeholders to address enquiries regarding account opening procedures, application status and processing timelines.
- Monitor and track application progress, following up on outstanding or missing documentation to ensure timely completion.
- Identify and rectify documentation discrepancies in accordance with established procedures.
- Ensure all account opening processes comply with the bank's Risk and Control policies and procedures.
- Perform scanning, indexing and data management of account opening applications.
- Handle the filing, archival and warehousing of customer applications and related documentation.
- Provide additional operational support and participate in projects or business activities when required.
- Diploma in Business Administration, Banking & Finance or other relevant disciplines.
- Prior experience in banking operations, account opening, KYC, client onboarding or financial services administration will be an advantage.
- Good written and verbal communication skills, with strong interpersonal abilities.
- Meticulous, detail-oriented and able to identify discrepancies in documents.
- Proficient in Microsoft Office applications, particularly Excel and Word.
- Able to work under pressure and meet tight deadlines.
- A proactive team player with good organisational and follow-up skills.
- Willing to work overtime or on weekends when required to support business activities and projects.
Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.
Cheah Wei Ee
Team Lead - Contracting
EA Personnel No: R23114782
Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248