Location: Central, Singapore
Type: 1-year contract, Full-time
Salary: Up to SGD 9,500/month
About the Role
We’re seeking a Business Analyst to drive product outcomes for two mission-critical platforms:
- a secure large file transfer product used with external stakeholders, and
- our Identity & Access Management (IAM) capabilities.
Key Responsibilities
- Product & Policy Fit: Advise on the viability, feasibility, and impact of policy/business changes on product scope and roadmap.
- Requirements & Story Writing: Elicit, analyse, and document business and information needs as clear user stories and acceptance criteria.
- User Journeys & Prototypes: Translate requirements into user journeys, wireframes, and visual mock-ups to align teams and de-risk delivery.
- Delivery Quality: Partner with Product Teams to triage issues, ensure defects are resolved to spec, and manage change requests.
- Insights & Outcomes: Define success metrics, build dashboards, and deliver actionable insights to drive product outcomes.
- Market & Opportunity Sizing: Conduct market analyses to frame the problem space and size opportunities; evaluate existing solutions for differentiation or synergies.
- User Research: Conduct interviews and synthesize insights to refine the problem statement and validate solutions.
- Post-Release Analysis: Analyse results post-launch to identify improvements and inform backlog prioritisation.
- Platform Ownership:
Lead product management and continuous enhancement for the secure large file transfer
product; provide strategic oversight for IAM(feature prioritisation, user journey optimisation, stakeholder engagement).
- Diploma/Degree in Computer Science, Infocomm Technology, Engineering, or related field.
- 4+ years as a Business Analyst, Scrum Master, Product Owner, or equivalent in Agile projects.
- Hands-on experience in product management, IT business analysis, application solution design, and testing.
- Preferably Certified Scrum Product Owner (CSPO) or Certified Scrum Master (CSM)(or equivalent).
- Excellent written and verbal communication; able to pitch ideas and influence stakeholders.
- Strong analytical, conceptualisation, and problem-solving skills; able to work independently under pressure and prioritise to meet deadlines.
- Change management exposure to drive user adoption is an advantage.
- Familiarity with building dashboards/metrics(e.g., defining KPIs; tools such as Power BI/Tableau a plus).
Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.
Ahmad Ilyas bin Azhari
Consultant – IT & Digital
EA Personnel No: R24123184
Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248