Key Responsibilities:
- Lead overall hotel operations to drive financial results, guest satisfaction, and team engagement.
- Develop and execute strategies across Rooms, F&B, Events, Sales, Revenue, Digital Marketing, Loyalty, and Distribution to achieve commercial success.
- Use data and analytics to track performance, identify opportunities, and implement improvements.
- Oversee budget planning, forecasting, cost control, and ensure P&L accountability.
- Foster a service-driven, innovative culture, empowering teams to exceed guest expectations.
- Ensure compliance with internal controls, HR policies, and regulatory standards.
- Partner with corporate and regional teams on strategic initiatives, marketing campaigns, and community engagement.
- Maintain high standards in asset care, preventive maintenance, and crisis management.
- Create an inclusive, energetic work environment that encourages teamwork, creativity, and continuous improvement.
- Minimum 5 years’ experience as a General Manager in the Singapore hospitality market (cluster experience preferred).
- Proven strengths in sales, revenue management, and food & beverage operations.
- Strong leadership with a hands-on, people-first approach.
- Degree in Hospitality or Business; Master’s degree preferred.
- Excellent communication, organizational, and financial acumen.
- Proficient in using data and tech tools to drive operational success.
- Demonstrated ability to build a strong service and performance culture across teams.
- Experience managing budgets, cost controls, and commercial strategies across multiple properties.
- Innovative, resourceful, and thrives in a fast-paced, dynamic environment.
How to Apply: Interested applicants, please click on the “Apply Now” to submit your updated resume.
Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.
Cheah Wei Ee
Principal Consultant - Retail & Hospitality Division
EA Personnel No: R23114782
Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248