- Oversee all IT systems, infrastructure, and services, including servers, networks, devices, and applications.
- Ensure data security, business continuity, and disaster recovery processes are in place.
- Manage IT staff, vendors, and service performance, setting KPIs for user satisfaction and operational efficiency.
- Maintain compliance with cybersecurity and data protection standards.
- Support College events and provide technical assistance as needed.
- Collaborate with central technology team on optimization and updates.
- Prepare and manage IT budgets, procurement, and cost-effective solutions.
- Lead IT projects and drive innovation, including automation and AI initiatives.
- Provide regular e-safety reports and ensure responsible digital use across the College.
- Minimum 5+ years in IT service management or technical support (education sector experience preferred).
- Strong knowledge of Windows Server (2019/2022), Active Directory, DNS, GPOs, and PowerShell.
- Experience with VMware virtualization and Microsoft 365 services (Exchange Online, Teams, SharePoint, Azure AD).
- Familiarity with network configuration (switches, wireless access points).
- Basic Linux/macOS administration; scripting (Python) is a plus.
- Knowledge of school applications (SIS, LMS, EdTech tools) is advantageous.
- ITIL certification or equivalent desirable.
Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.
Tan Ee Shuan
Consultant - Technical Operations
EA Personnel No: R23116670
Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248