12 Months Contract Role
Role Overview
Join our client’s Ecosystem Risk Insights & Controls team and play a key role in launching and operationalising a regional risk program across APAC. This role focuses on building frameworks, processes, and monitoring capabilities to identify and manage elevated-risk merchants.
You will work closely with cross-functional teams across AP markets and the Singapore Market Support Centre, ensuring smooth program execution while driving data-led insights, operational efficiency, and stakeholder alignment.
Key Responsibilities
Risk Monitoring & Analysis
- Monitor, investigate, and report on program performance using data analytics, dashboards, and reporting tools
- Identify trends, anomalies, and risk signals to support timely decision-making
- Manage notifications, billing, and non-compliance assessments related to the risk program
- Support the operational rollout of program processes and controls
- Communicate program findings, updates, and actions with internal stakeholders and clients
- Educate and align regional teams to ensure consistent program adoption
- Support automation initiatives and contribute to tool design
- Drive continuous improvement to enhance operational efficiency and data quality
- 3–5 years of experience in operations, preferably within banking, payments, fintech, or financial services
- Strong analytical and quantitative skills, especially in data-driven environments
- High attention to detail and process discipline
- Ability to manage billing, revenue, and operational workflows accurately
- Comfortable working under tight timelines with a sense of urgency
- Proactive, accountable, and able to work independently in complex environments
- Strong planning, organisation, and stakeholder management skills
- Clear and confident verbal and written communication
- Advanced proficiency in Excel
- Experience with Power BI, PowerPoint, or Power Automate
- Familiarity with dashboards, reporting, or workflow automation
You thrive in structured environments, enjoy working with data, and are motivated to improve processes. You take ownership, communicate effectively with diverse stakeholders, and contribute to building a scalable, efficient regional risk program.
How to Apply: Interested applicants, please click on the “Apply Now” to submit your updated resume.
Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.
Cheah Wei Ee
Team Lead - Contracting
EA Personnel No: R23114782
Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248