Location: Singapore
Contract Duration: Until April 2026
Location: East Region
About the Role We are seeking a detail-oriented and proactive Sales Support / Shipping Assistant to provide maternity cover within our client's company. This role plays a key part in supporting both sales administration and shipping/logistics coordination to ensure smooth business operations and timely delivery of customer orders.
Key Responsibilities
Sales Support
- Provide administrative and operational support to the sales team, including preparation of quotations, order processing, and sales documentation.
- Coordinate with internal departments (procurement, finance, operations) to track order status and ensure timely fulfillment.
- Maintain accurate records in CRM systems, sales trackers, and reporting tools.
- Support the preparation of sales reports, presentations, and customer communications.
- Act as a liaison between sales and customers for basic inquiries, ensuring high levels of service.
- Coordinate shipping arrangements for local and international deliveries, including booking freight, preparing shipping documents, and liaising with freight forwarders.
- Ensure compliance with export/import regulations, customs requirements, and internal shipping policies.
- Track shipments, update stakeholders on delivery timelines, and troubleshoot logistics issues.
- Assist in inventory coordination, goods receipt, and preparation of shipping documentation (invoices, packing lists, airway bills).
- Diploma or equivalent qualification in Business Administration, Supply Chain, Logistics, or related field.
- 2–4 years of experience in sales support, customer service, or logistics/shipping.
- Strong organizational and time management skills; able to handle multiple priorities under tight deadlines.
- Proficiency in Microsoft Office Suite; knowledge of ERP/CRM systems (e.g., SAP, Oracle) is an advantage.
- Good communication skills with a customer-oriented mindset.
- Meticulous, adaptable, and able to work independently in a fast-paced, matrix environment.
How to Apply: Interested applicants, please click on the “Apply Now” to submit your updated resume.
Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.
Cheah Wei Ee
Principal Consultant - Retail & Hospitality Division
EA Personnel No: R23114782
Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248