Location: Singapore, East Region
Contract Duration: 10 Months
About the Role
We are seeking an experienced Program Manager to join our client's APAC Markets team in Singapore. You will play a key role in driving large-scale transformation initiatives, from business analysis and stakeholder management to operational readiness and program delivery. This role requires a strategic thinker with excellent program management skills, strong stakeholder engagement capabilities, and the ability to work across multiple time zones.
Key Responsibilities
- Analyse data, create business/functional requirement documents, and prepare presentation materials.
- Perform SIT/UAT testing and ensure operational readiness through communications and training.
- Manage and track assigned projects, deliverables, and milestones to agreed standards.
- Proactively report status, issues, resolutions, and risks to sponsors and senior stakeholders.
- Collaborate with business and technology teams as SME, ensuring requirements are strategic, documented, and measurable with KPIs.
- Implement best practices, process standardisation, and risk-reduction measures.
- Facilitate change management initiatives, including automation of manual processes.
- Adhere to Citi program delivery standards, tools, and governance processes.
What We’re Looking For
- Bachelor’s degree.
- Minimum 10 years’ experience in change management, transformation programs, or project management within the financial services industry.
- Proven track record in delivering large-scale, multi-workstream projects across APAC and global stakeholders.
- Strong skills in:
- Stakeholder management (APAC, UK, US)
- Project planning and tracking
- Data analysis & storytelling using Excel & PowerPoint
- Agile delivery, JIRA, Confluence
- Excellent communication and presentation skills, able to craft compelling narratives from complex data.
- Strategic mindset with strong root cause analysis capability.
- Flexibility to work with global teams, including occasional evening calls with regional stakeholders.
Why Join Our Client?
This is a unique opportunity to lead impactful transformation projects within a dynamic, fast-paced environment in one of the world’s largest financial institutions. You will work closely with senior stakeholders across APAC, London, and the US, driving initiatives that shape the future of our operations.
How to Apply: Interested applicants, please click on the “Apply Now” to submit your updated resume.
Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.
Cheah Wei Ee
Principal Consultant - Retail & Hospitality Division
EA Personnel No: R23114782
Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248