About the Role
We are seeking an experienced Senior Solution Architect to lead the design and delivery of enterprise-scale Dynamics 365 and Microsoft Business Applications implementations. This is a 1-year contract role, ideal for a seasoned professional with deep expertise in solution architecture, implementation governance, stakeholder management, and large-scale transformation delivery across complex, multi-geo environments. As a trusted advisor, you will partner with business and technology stakeholders to shape and implement end-to-end Microsoft Dynamics solutions across sales, customer service, marketing, onboarding, relationship management, and business process transformation.
Key Responsibilities
- Lead end-to-end architecture and implementation of Dynamics 365 and Microsoft Business Applications solutions.
- Define solution vision, architecture, and implementation roadmaps aligned to client business objectives.
- Translate business requirements into scalable, secure, and supportable solution designs.
- Drive solution design across modules such as:
- Dynamics 365 Sales
- Dynamics 365 Customer Service
- Dynamics 365 Marketing / Customer Insights
- Customer onboarding workflows
- Relationship manager workbench / CRM platforms
- Provide architecture oversight for integrations, data migration, security model design, environments, and deployment strategy.
- Lead complex implementation programs across multi-country / multi-geo delivery environments.
- Manage solution governance to ensure projects are delivered within budget, timeline, scope, and quality expectations.
- Partner with project managers, consultants, developers, and client leadership to resolve design and delivery challenges.
- Act as a trusted advisor to financial services or enterprise clients on digital transformation.
- Support pre-sales, solution estimation, workshops, and proposal development.
- Mentor delivery teams and build high-performing consulting and architecture capability.
- Identify risks, dependencies, and implementation issues early, and drive mitigation plans proactively.
- Contribute to continuous improvement and innovation using the latest Microsoft technologies.
- 12+ years of experience in CRM / enterprise applications delivery, with strong focus on Microsoft Dynamics 365 implementations.
- Proven experience leading end-to-end Dynamics system implementation programs in enterprise environments.
- Strong background in solution architecture and technical delivery leadership.
- Experience managing large, complex transformation programs across multiple geographies.
- Demonstrated success working with senior business stakeholders and acting as a strategic advisor.
- Strong experience in client-facing consulting roles within systems integration, technology consulting, or enterprise transformation programs.
- Industry experience in financial services, banking, insurance, or other regulated sectors is highly preferred.
- Proven ability to manage business outcomes related to risk, budget, delivery timelines, and transformation value realization.
- Deep expertise in Microsoft Dynamics 365 / Microsoft Business Applications.
- Strong understanding of:
- CRM solution design
- Business process mapping and transformation
- Integration architecture
- Data migration strategy
- Security and governance design
- Environment and release management
- Experience across customer-centric processes including sales, service, marketing, onboarding, and relationship management.
- Familiarity with Microsoft ecosystem components such as Power Platform, Power Apps, Power Automate, Dataverse, and Azure integration services.
- Strong knowledge of enterprise architecture principles and implementation methodologies.
How to Apply: Interested applicants, please click on the “Apply Now” to submit your updated resume.
Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.
Ahmad Ilyas bin Azhari
Consultant – IT & Digital
EA Personnel No: R24123184
Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248