- Partner with business stakeholders and technical teams to translate AI‑driven automation and ECM requirements into well‑defined solution designs.
- Develop scalable, secure, and modular architectures that integrate ECM platforms with AI/ML services and enterprise systems such as ERP, CRM, and data lakes.
- Assess, select, and recommend Generative AI technologies (LLMs, NLP models) for use cases like content classification, summarization, translation, and conversational interfaces.
- Design end-to-end enterprise content workflows covering capture, indexing, retrieval, retention, compliance, and governance.
- Provide technical leadership across development, integration, and deployment activities.
- Drive the full implementation lifecycle of automation, BPM, ECM, IDP, and Generative AI solutions, ensuring high-quality delivery across development, QA, and operations teams.
- Lead proof-of-concepts and pilot initiatives to validate solution value and technical feasibility.
- Collaborate closely with RPA engineers, BPM experts, and data scientists to build robust, production-ready solutions.
- Ensure seamless integration of automation technologies with existing enterprise platforms (ERP, CRM, data systems, etc.).
- Define enterprise architecture standards to support secure and compliant adoption of AI and ECM technologies.
- Establish governance models for AI lifecycle management, content classification frameworks, and metadata standards.
- Promote reusable components, patterns, and best practices for automation and enterprise content management.
- Continuously monitor trends and advancements in AI, ECM, automation, and related technologies.
- Identify and propose innovative use cases—such as GenAI-powered enterprise search or automated document intelligence—to drive measurable business outcomes.
- Champion digital transformation initiatives that expand AI and ECM adoption across the organization.
- Bachelor’s degree in Computer Science, Information Technology, or equivalent (Master’s preferred).
- 7+ years of experience in solution architecture focused on ECM, AI/ML, and process automation.
- Strong expertise across RPA tools (UiPath, Automation Anywhere, Blue Prism), BPM platforms (Pega, Appian, Camunda), and ECM systems (OpenText, Documentum, SharePoint, Box).
- Deep understanding of AI/ML principles, NLP, vector search, and knowledge graph technologies.
- Hands-on experience with major cloud platforms (AWS, Azure, GCP) and API-driven integration architectures.
- Proven success delivering enterprise-scale, content-centric AI applications.
Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.
Tan Ee Shuan
Consultant - Technical Operations
EA Personnel No: R23116670
Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248