Admin Assistant I 12 Months Contract I Call Centre Environment

Location: Singapore
Job Type: Contract
Posted: 13 days ago
Contact: Charlotte Cheah
Discipline:
Reference: 40941
Monitoring Analyst / Admin Assistant - Call Centre Environment
12 Months Contract 
Working Location: Central 

ROLES & RESPONSIBILITIES:
  • Perform monitoring activities using tools provided as well asreviews of transactions flagged out
  • Ensure that all tasks are completed/submitted in accordance to Standard Operating Procedures within the agreed timelines/SLA. 
  • Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with client
  • Handle ad hoc duties as required
REQUIREMENTS:
  • Minimum 1 year of experience working in an administrative role 
  • Minimum education level: N levels subject to working experience
  • Fast learner and good team player
  • Demonstrates good communication skills and comfortable to work in a fast-paced environment
  • Working/shift hours are 10am-10pm, 4 days a week
  • Able to work rotating shift hours including weekends and public holidays
Cheah Wei Ee
Senior Consultant
Registration Number, R23114782
Peoplebank Singapore Pte Ltd
EA Licence Number, 08C5248

''