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Ads & Commerce Specialist

Job Title: Ads & Commerce Specialist
Contract Type: Contract
Location: Singapore
Industry:
Salary: Negotiable
Reference: 237813_1628582803
Contact Name: Hannah Ariffin
Contact Email: hannah.ariffin@peoplebank.asia
Job Published: August 10, 2021 16:06

Job Description

12 month contract

Central Singapore

Our Client

Well known social media company

The Opportunity

  • In charge of testing operational execution in coordination with internal teams supporting workflows such as, recruitment outreach, campaign QA, and performance tracking across multiple projects
  • Translate onboarding guides, feedback surveys and email comms from English to Mandarin
  • Monitor and troubleshoot progress and performance of test campaigns to ensure overall program quality and consistency
  • Triage incoming requests, utilizing technology, superior customer service and judgement
  • Efficient response rate and working 1:1 in real time
  • Gather learnings and insights for; internal teams to help the platform further develop and evolve their products, and advertising partners to help them achieve their marketing objectives
  • Actively participate, collaborate, and add value to weekly training and operational meetings and aid with the implementation of new practices
  • Act as translator in onboarding or feedback 1:1 calls with recruited sellers
  • Identify tool and process efficiency gains with analytical perspective

Your Background

  • Fluent in Mandarin and English
  • Minimum 2 years experience directly managing Facebook paid advertising campaigns and thorough understanding of major success metrics
  • Minimum 2 years experience managing client
  • Detail-oriented, computer literate and tech savvy with proficiency in working with multiple desktop applications and ability to quickly learn in-house software
  • Experience in working on research studies (A/B tests, surveys, interviews)
  • Ability to remain compose under pressure and effectively multi-task maintaining an exceptional level of quality
  • Proven ability to manage multiple projects and work in a high-performance team environment
  • Previous tech experience advantageous
  • Bachelor's Degree in relevant field

Interested parties please click "Apply Now" or send your CV directly to Hannah Ariffin (EA Reg no: R1984070) at hannah.ariffin@peoplebank.asia.

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.

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