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API Integration Consultant (6 months contract)

Job Title: API Integration Consultant (6 months contract)
Contract Type: Contract
Location: Singapore
Industry:
Salary: Negotiable
Reference: 214760_1625117089
Contact Name: Raymond De Amboy
Contact Email: Raymond.deamboy@peoplebank.asia
Job Published: July 01, 2021 13:24

Job Description

Our client is growing the API Integrations team and looking for an API Integration Consultant. The
ideal candidate is someone with good communication skills, and can provide first level technical support,
both internally, and externally to their API partners. This is a cross-functional
role; you'll work with Software Engineering, Product, Sales, Operations and Customer Support to
deliver first class technical support for our partner community.
Responsibilities

● Serves as technical point of contact for internal teams
● Work directly with partners to provide in depth technical analysis and clever solutions to
API challenges
● Owns support tickets with appropriate levels of follow up, and determines the appropriate
escalation path
● Document and share best practices, and be the API subject matter expert for internal and
external stakeholders
● Stay up-to-date with new features and product launches
● Own and improve the API documentation, Guides and FAQs
Requirements
● Bachelor's Degree in Information Technology or equivalent
● At least 1-3 years experience in a similar technical consultant role supporting enterprise clients
● Proficiency in JSON and XML
● Knowledge of SQL
● Experience working with ticketing system, such as Salesforce, Zendesk and Jira
● Great communication skills, both written and verbal
● Be comfortable talking about technical concepts, and explaining how our API works
● Empathize with users of all experience levels and see through their questions to quickly
grasp the issues they're facing
● Ability to embrace the adventure, embracing change amidst shifting priorities
● Ability to write conceptual guides, code references, and interactive tutorials for a
developer audience is a plus
Interested candidates please submit your CV to raymond.de.amboy@peoplebank.asia or apply online.

Interested parties please click "Apply Now" or send your CV directly to Raymond De Amboy (EA Reg no: R1219021) at Raymond.deamboy@peoplebank.asia.


Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.