Business Analyst

Location: Singapore
Job Type: Contract
Posted: 14 days ago
Contact: Gloria Steven
Reference: 255811

Roles and Responsibilities
We are looking for people who are passionate to make a difference to public service delivery.
You will support the team in the design and development of a new foreign worker levy system to enhance the delivery of levy services to customers. This is a large-scale development project using Agile software development methodology to drive the design, build and deployment of applications and services.

  • Support officers to understand business and customer needs, define the requirements, set up the narratives and translate requirements into user stories for the system design and development workstreams
  • Work with the IT vendor to document, test and clarify the system requirements to ensure business objectives are met
  • Provide continual feedback to the vendor, and support product showcases
  • Support testing of the new product features, validate acceptance tests and track defects
  • Translate system rules into clearly defined SOP for stakeholders to support the new product features

    Knowledge and Skills
  • Tertiary Education in relevant fields is preferred.
  • Excellent verbal and written communication skills
  • Knowledge of UX/UI, behavior insights, data analytics or coding is advantageous, but not required
  • Experience and familiarity with working in an Agile development/environment will be an added advantage
  • Resourceful, analytical and enjoy working in a fast-paced environment
  • Team player with strong organization and people handling skills
  • Motivated to serve the public and stakeholders, and contribute to the Singapore's future

    Due to sensitivity of system, only Singaporean or Singapore PR should apply.
Interested parties please click "Apply Now" or send your CV directly to Gloria Steven (EA Reg no: R22105705) At

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.