Business Operations Analyst (Order Management)

Location: Singapore
Job Type: Contract
Posted: 15 days ago
Contact: May Anne Ramos
Discipline:
Reference: BBBH31123_1719978752

Business Operations Analyst (Order Management)

  • 12 months contract
  • Hybrid work arrangement
  • Work location: Depot Close

Our Client

  • IT MNC services company

The Opportunity

Responsible for processing customer orders according to existing procedures, ensuring timely and accurate delivery of orders, and handling post-sale issues such as damaged goods or broken boxes. The candidate should be capable of independently and flexibly deciding on appropriate solutions based on existing processes.

  • Process customer orders in line with established procedures.
  • Ensure timely and accurate delivery of orders.
  • Handle post-sale issues, such as damaged goods and packaging.
  • Independently determine suitable handling methods according to existing procedures.
  • Communicate effectively with customers and internal teams to resolve issues.

The Opportunity

  • 5 years of supply chain experience, especially customer order management.
  • Proficient in using S4 HANA.
  • Fluent in English communication.
  • Strong proficiency in Excel.
  • Knowledge of ATP (Available to Promise) logic.
  • Understanding of EDI (Electronic Data Interchange).
    Strong analytical and judgment skills.
  • Excellent communication skills..

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at a for more information. Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.