Client Management Analyst (6 months contract)

Location: Singapore
Job Type: Contract
Posted: 5 days ago
Contact: Raymond De Amboy
Discipline:
Reference: 241333_1637643666

  • Global Investment Firm
  • Fast-paced work environment
  • Dynamic work culture

Our client helps investors build better financial futures. They provide investment and technology solutions to help clients achieve their most important goals.

Responsibilities:

  • Provide a bridge between the Client Businesses and the local, regional and global operational teams to improve the quality of the client service experience
  • Engage the operational resources of the firm to meet clients' needs.
  • Document processes by crafting robust procedure documents for APAC Clients.
  • Assist with client inquires; partner with internal teams to deliver solutions for clients
  • Supervise and close out client inquires in a client inquiry monitor for the team.
  • Demonstrate risk awareness and focus on delivering an appropriate operational control framework around client servicing, including review and validation of monthly metrics.
  • Provide and/or co-ordinate appropriate representation for Business Operations at Client meetings and due diligence visits etc.
  • Focus on sustaining the highest level of client service

Qualifications:

  • Bachelor's Degree in any field or equivalent
  • Prior experience in the asset management industry with exposure to a variety of operational and client service functions
  • Experience in dealing with clients and associated operational risk matters;
  • Ability to develop strong collaborative working relationships with key Client Business and operations partners;
  • Ability to work proactively with others to resolve and call out issues appropriately;
  • Eager to work in a multifaceted, fast-paced environment with high self-assurance, energy and drive
  • Attention to detail, strong comprehension skills, lateral thinking and problem-solving capabilities.
  • Communicator, strong interpersonal skills;
  • Ability to use factual based data in decision making process while working under critical deadlines.
  • Ability to analyse, synthesize and present data in a concise and easy to understand style

Interested candidates please submit your CV to raymond.de.amboy@peoplebank.asia or apply online.

Interested parties please click "Apply Now" or send your CV directly to Raymond De Amboy (EA Reg no: R1219021) at Raymond.deamboy@peoplebank.asia.


Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.