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Collections Analyst

Job Title: Collections Analyst
Contract Type: Contract
Location: Singapore
Industry:
Salary: Negotiable
Start Date: 12 Months
Reference: 247284
Contact Name: Hannah Ariffin
Contact Email: hannah.ariffin@peoplebank.asia
Job Published: June 14, 2022 10:16

Job Description

Central Singapore

12 months contract

Our Client

Cloud-based software company

The Opportunity

  • Directly responsible for ensuring that the accounts receivable portfolio turns into cash thereby positively impacting company's cash flow through their direct customer collection efforts.
  • Healthy cash flow is looked upon by the investment community as both an efficiency and finance measure which translates into a component of our stock price. Healthy cash flow funds operating expenses as well as investments in research and development to enable us to grow.
  • Initiates collection calls on assigned account base in accordance with Invoice Life Cycle Guidelines by exercising good business judgment and due diligence in evaluating account solvency and ability/willingness to pay.
  • Facilitate customer payment by providing necessary documentation to customer
  • Resolves customer billing disputes working with other Sales Operations personnel and Sales
  • Escalates problem collection accounts to Credit and Sales management
  • Works with credit analyst on financial distress accounts
  • Negotiates payment plans for financial distress accounts
  • Recommends accounts for suspension after proper collection activity
  • Participates on process improvement projects as assigned
  • Provides reports on assigned portfolio as requested to credit management
  • Ensures compliance with all company policies
  • Provides training as requested.

Your Background

  • Collections experience in a high growth environment
  • Good customer relationship skills to manage a variety of customer iterations
  • Demonstrated initiative, Ability to work independently, Demonstrated participation in process improvement initiatives and/or project management experience
  • Excellent communication (written and verbal) skills
  • Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines
  • Thrives in a team environment
  • Able to use Microsoft suite of tools effectively.
  • 2-4 Years of experience required

Interested parties please click "Apply Now" or send your CV directly to Hannah Ariffin (EA Reg no: R1984070) at hannah.ariffin@peoplebank.asia.

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.