Collections Associate
- 6 months contract
- Job location: Bedok/Work from home (as of the moment due to Covid-19)
Our Client
Integrated finance and accounting services to a large global client
The Opportunity
The successful candidate will be responsible for managing and collecting on an Accounts Receivable portfolio, ensuring timely payment and resolution of customer issues preventing payment.
- Responsible for activities assigned by the Collections Supervisor
- Liaise with customers on a timely basis, execute collection activities, reconcile and track daily/monthly AR balance accounts with customer records
- Ensure the completeness and accuracy of invoices in the AR system (manually encoded or through interface)
- Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies and short payments
- Work closely with key teams such as Credit and Sales in mitigating collection risk
- Collaborate with various internal business functions such as Billing, Credit and Cash Application teams and external customers to resolve receivable issues and to achieve common goals and objectives
- Provide administration work related to collections, such as preparing adjustment vouchers, statements and letters
- To be accurate, efficient and organized within daily responsibilities
- Escalates production issues to his/her team leader as appropriate
- Complies with all client published policies/ procedures and any legal regulatory requirements in addition to ensuring that Client's Service Level Agreement is met
Your Background
Qualifications/Experience Should Include:
- Diploma holders with 0-3+ years working experience
- Accounting, Finance or Business studies an advantage
- Fresh graduates are welcome to apply
Competencies:
- Strong communication skills
- Adaptable to learn new processes, concepts, and skills
- Demonstrates the ability to work as part of a team
- Able to work under time pressure, able to prioritize workload and meet strict deadlines.
- Strong analytical and problem-solving skills
- Positive attitude and flexible, especially in the period of month/quarter/year-end closing
Working Conditions
- Moderate to no travel depending on project involvement
- Overtime and On-Call may be required
- Local holidays are observed
Interested candidates can send their resume to Rachel.Lee@peoplebank.asia or apply online.
