Content Writer

Content Writer

• 4 months contract role, with possible extension
• 2 positions open

Our Client

• A financial services company

The Opportunity

We have assembled a project team to help our client set a new global standard in corporate learning. Our strategy views learning as an experience to be designed and hits four key pillars: curriculum, content, people, and platform. The most ambitious aspect of the strategy is the development of digital content: stories, videos, infographics, sales scripts, and interactive tools. These carefully architected learning assets enable remote and online learning as well as classroom-based skills building at a whole new level.

We need Content Writers who can discover and understand our client's context quickly and bring their curriculum alive. Here's a sampling of what is required of the job -

• Build and launch learning products. Our client is building an entirely new curriculum for learners, with learning solutions that comprise digital, instructor-led and work-based experiences. These solutions must be holistic, immersive and designed to drive desired behaviors, outcomes and ROI. You will be an instrumental partner for the Chief Editor in devising these learning products.
• Lay foundation and develop the learning curriculum. You will help build this foundation across 9 countries to break down complexities and help trainers educate their agents and agency leaders to align on the overall company vision.
• Translate complex information into simple, polished and engaging content. Based on the curriculum, each program we build must have its own documentation, including learning objectives, lesson plans, facilitator guides, assessment methodologies, etc. You will develop and oversee comprehensive documentation that meets organizational and legal requirements.
• Cultivate a community of practice. Our client has built a series of programmes to help their trainers transition to learning catalysts (LC). Since ILT is a core part of the curriculum, you will have a role in shaping these LC programmes and activating that community in service of our client's curricular aspirations.

Other Responsibilities:

• Write user-friendly content that meets the needs of the target audience, turning insights language that sets users up for success
• Evaluate current content and develop innovative approaches for improvement
• Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Your Background

We'd love to find a unicorn to the project team as a Content Writer. We'll consider candidates from all backgrounds with a mix of these talents -

• Writer. You can write. Full stop. Ok, perhaps we should say more: articulating thoughts and concepts in written form with impeccable style is second nature to you.
• Architect. You can architect learning experiences. You know a bit of learning science and the difference between a curriculum, syllabus, and lesson plan. Learning objectives are your jam.
• Storyteller. You can tell a story - through videos, narrative, infographics, etc. People pay attention to you because your story-based media help them make sense of a messy world.
• Educator. Clear instruction is vital, especially when it comes to complex and confusing subject matter. You are a skilled wordsmith that typically develop product manuals, how-to guides, website help sections, journal articles, and other content that distills technical information with ease and clarity.
• Communicator. You can write and tell stories. Your writing is impeccable, and your storytelling is clear and compelling. Either way, you seek signal in a world of noise.
• Collaborator. You can work with a range of stakeholders. You can build on the ideas of others and always adopt a can-do attitude. Your expertise is actively sought after.