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Customer Reference Manager

Job Title: Customer Reference Manager
Contract Type: Contract
Location: Singapore
Industry:
Salary: Negotiable
Reference: 245596
Contact Name: Ramitha Ravindran
Contact Email: ramitha.ravindran@peoplebank.asia
Job Published: April 14, 2022 18:33

Job Description

Our Client is a well -known leading technology MNC, specializing in technical products and services. Their culture is dynamic and fast paced.
The Chosen individual will have the following responsibilities:
Job Responsibilities

  • Contribute to the global Company's Customer Reference strategy and develop programs and opportunities for increased investment and impact scaling of the customer advocacy program.
  • Execute the day-to-day implementation of our customer reference program and as the external contact for our company's most valued customers.
  • Identify and onboard new reference customers, manage and monitor customer reference activity, keeping data current, accurate and up to date.
  • Engage with marketing, sales, product and executive teams, on a daily basis, regarding customer advocacy.
  • Ensure a positive customer experience through day-to-day activities, and work as an advocate for our customers internally.

Job Requirements:

  • BA/BS degree and equivalent practical experience.
  • Min 3-5 years of customer success, marketing, sales or corporate communications
  • Ability to build relationships with internal and external constituents (customers, sales, product teams, etc.).
  • Outstanding project management and leadership skills, in addition to experience working on cross-functional teams.
  • Excellent organizational skills, detail oriented and a proven capacity to manage multiple priorities.
  • Superb written and oral communication skills.

Interested parties please click "Apply Now" or send your CV directly to Ramitha Ravindran (EA Reg no: R1765539) at ramitha.ravindran@peoplebank.asia.


Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.