Customer Support Officer| up to$4,500 basic

Location: Singapore
Job Type: Contract
Posted: 10 days ago
Contact: Stephanie Chong
Discipline:
Reference: 40834
Job Description:

My client is a global Bank, looking to hire a dedicated Retail Support Officer that will be responsible for supporting sales operations, handles customer inquiries, processes transactions, and maintains the bank's brand.
If you are a proactive individual with a passion for customer service and a desire to grow within the financial industry, we encourage you to apply!

Responsibilities:

  • Handle customer inquiries by phone, email, or chat and provide prompt and knowledgeable answers to customer questions. 
  • Process bank transactions like funds transfers, checks, and account openings. 
  • Maintain positive service traits and uphold the bank's brand name. 
  • Update and perform online maintenance on system terminals in response to customer requests.
  • Ensure effective and timely follow-up with customers.
  • Contribute to achieving overall branch sales and service objectives.
  • Ensure compliance with laws, regulations, and company policies, while maintaining transparency in reporting control issues.
Qualifications:
  • 3-5 years’ experience working in the banking or financial institution as a Customer Support Officer is preferred.
  • Familiarity with banking industry practices and standards.
Next Step: 
  • Interested applicants, please send your resume to stephanie.chong@peoplebank.asia with your current and expected salary.
  • Please note that only shortlisted candidates will be contacted.

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.
EA Personnel Registration ID:R2090996











































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