Role : Data Analyst
Duration : 12 Months
Client : Fortune 500 IT Services Company
Job description:
- Extract and clean the data from various data sources to generate daily, weekly and monthly reports
- Set up the automation of reports from data extracted and stored by AWS
- Provide data analysis and insights to identify and recommend areas of improvement
- Fulfil ad-hoc data request from client and management
- Have some experience in ETL processes and mapping different sources of data with key identifiers
- Writing SQL queries to retrieve information quickly
- Management and Identification of key data points, trends that can be used in tandem with operations to increase KPI's
Requirements:-
- Minimum Bachelors in Business, Computer Science, Mathematics or any related field
- Candidate must have relevant qualification with 3 years of experience as a Data Analyst with good SQL skills
- At least 3 year of experience in contact centre/service industry including data/trend prediction & analysis, self-help migration
- Experience in building reports using Excel, Tableau, SQL, Power BI, Python, or other business intelligence and data analytics tools
- Proactive and able to work independently with minimum supervision
Interested parties please click "Apply Now" or send your CV directly to Meenakshi Sharma (EA Reg no: R1545911) at Meenakshi.Sharma@peoplebank.asia.
Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.
