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Data Analyst (Customer Support)

Job Title: Data Analyst (Customer Support)
Contract Type: Contract
Location: Singapore
Industry:
Salary: Negotiable
Reference: 243424_1644481362
Contact Name: Hannah Ariffin
Contact Email: hannah.ariffin@peoplebank.asia
Job Published: February 10, 2022 16:22

Job Description

6 months contract

Central Singapore

Our Client

Tech Giant, Social Media

The Opportunity

  • Provides Customer Support for Enterprise related matters for equipment through different channels i.e. emails, escalations etc.
  • Work within a gloabal team
  • Must possess good customer support skills, managing user enquiries to answer any tickets. Attend to issues raised.
  • Tasked to provide fast responses with regards to issues raised within 24 hours.

Your Background

  • A Bachelor's Degree / local Diploma in a relevant field
  • 3 years of relevant experience within a customer support role
  • Must be familiar with VLOOKUP, pivot table and other functions in Microsoft Excel
  • Must have experience gathering data from multiple sources and simplifying it for users
  • Good working knowledge of basic SQL
  • Have experience using Tableau OR Dashboard
  • Self-starter and a fast learner

Interested parties please click "Apply Now" or send your CV directly to Hannah Ariffin (EA Reg no: R1984070) at hannah.ariffin@peoplebank.asia.

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.