Desktop Support

Location:
Job Type: Contract
Posted: over 3 years ago
Contact: Rachel Lee
Discipline:
Reference: 206856_1603351022

Desktop Support

  • 12 months contract (renewable)
  • 2 headcounts
  • Based in Tuas (shuttle bus provided from Jurong East)

Our Client

British multinational telecommunications

The Opportunity

Responsibilities:

  • IT On-site Services

o Delivery of on-site IT technical services to the Authorised User within the performance guidelines as agreed per Incident / Problem resolution or hard IMACD

o Provide support specialists who are appropriately skilled as necessary to provide customer with operational and technical support and to meet Authorised User device performance standards

o Meet customer business needs for highly available, reliable, scalable and secure IT services

o Provide On-Site Eyes and Hands to facilitate on-site resolution of network and infrastructure services

o Managed end-to-end IT support for customer's events and townhall.

  • Asset Management Services

o Physical Inventory

o Asset Procurement

o Asset Receiving

o Stock Management

o Asset Tracking

o Asset Contract Management

o Asset Disposal

o Report Generation

o Asset Refresh

  • Manufacturing IT services (GxP related)

o Provide GxP related IT service to manufacturing infrastructures, applications and processes.

o Working location is at Tuas Singapore, manufacturing area.

Your Background

  • Proven work experience as Desktop Support Engineer or Support Technician.
  • Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
  • Knowledge of popular operating systems, software applications, and remote connection systems.
  • Ability to solve complex hardware and software issues.
  • Excellent interpersonal skills.
  • Good written and verbal communication skills

Interested parties please click "Apply Now" or send your CV directly to Rachel Lee (EA Reg no: R1873481) at rachel.lee@peoplebank.asia.
Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.