Event Program Manager

Job Title: Event Program Manager
Contract Type: Contract
Location: Singapore
Salary: Negotiable
Start Date: ASAP
Reference: 201112_1580450028
Contact Name: May Anne Ramos
Contact Email:
Job Published: January 31, 2020 13:53

Job Description

Our Client

  • Global leader in payment technology
  • 5-6 months contract
  • Work location: Central

The Opportunity

  • Manage day-to-day administration of training programs globally, including billing, budget inputs, course preparation, and reporting
  • Provide guidance and support to Program and Campus experience teammates in globally when needed to resolve client inquiries and issues.
  • Responsible for overall course scheduling, including prioritization meetings, to ensure timely coordination of activities. Manage and work with colleagues on the confirmation of courses prior to delivery
  • In collaboration with instructors, act as production manager of large virtual training programs and provide guidance to Program Experience teammates in managing smaller programs in the virtual classroom
  • Prepare and present monthly and/or quarterly production performance results
  • Build measurement and reporting on key metrics including enrollment, attendance, evaluation and budget. Lead a post-mortem discussion on all training programs
  • Project lead all daily activities related to technology enablers (e.g. LMS, other platforms) including system monitoring, troubleshooting, and general maintenance. Coordinate with technical system vendor to resolve issues as needed
  • Provide technical support, including writing of business requirements for system enhancements, testing and launch of new tools and/or functionality to support the business
  • Learn and stay current on Payments client trends and maintain a working knowledge of Visa products and services

Your Background

  • Bachelor's degree or equivalent experience.
  • Requires a minimum of 8-10 years' experience in a program management, events planning or equivalent role preferably in financial services or information services environment
  • Must be a self-starter with proven abilities in procedural innovation and problem solving
  • Experienced team or site leader or people management skills required
  • You are passionate about 'running learning as a business' and are a master at keeping on top of the diverse operational needs of a learning team such as budget, vendor management, reports, and scheduling etc.
  • You keep the success of an exceptional learner experience front-and-center
  • You have a global mindset - you take genuine interest in other cultures, do not suffer from "HQ syndrome", and embrace the need to operate with cultural norms and in time zones other than your own
  • You are curious and broad in your orientation: you are tuned-in to the effective processes needed to thrive in the business environment in which you operate
  • You are resilient and flexible - you perceive false starts, changing priorities and constructive feedback as opportunities, not setbacks
  • You are comfortable operating in both the strategic and the tactical and can constantly switch between the two
  • You are action and results driven and adept at dealing with ambiguity.
  • You are a team player: skilled at developing relationships across levels and geographies, enthusiastic to roll up your sleeves, and willing to pitch in where necessary
  • Proven record in implementing large-scale events and projects on time and within budget
  • Strong verbal, written, presentation and interpersonal skills are required

Interested candidates please submit your CV to or apply online.