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Helpdesk Analyst

Job Title: Helpdesk Analyst
Contract Type: Contract
Location: Singapore, Singapore
Industry:
Salary: Negotiable
Start Date: ASAP
Reference: 180299_1515570557
Contact Name: May Anne Ramos
Contact Email: mayanne.ramos@peoplebank.asia
Job Published: January 10, 2018 15:56

Job Description

  • Handle incoming calls from users and answer basic queries
  • Log tickets that are raised to Helpdesk
  • Perform 1st level trouble shooting and analysis when users send in cases
  • Perform user administration in testing environment
  • 24/7 operations

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