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IT Engineer

Job Title: IT Engineer
Contract Type: Permanent
Location: Singapore, Singapore
Industry:
Salary: Negotiable
Reference: 181295_1518080426
Contact Name: Maricris Fermin
Contact Email: rachel.lee@peoplebank.asia
Job Published: February 08, 2018 17:00

Job Description


Job description:
Engineer will be providing day to day support as required in the Data Centre and Helpdesk services.

Responsibilities:

  • Install, upgrade, support and troubleshoot Windows 7 / Windows 10 and MS-Office, Office 365 and any other authorized desktop applications
  • Install, upgrade, support and troubleshoot printers, computer hardware and any other authorized peripheral equipment
  • Performs general preventive maintenance tasks and remedial repairs on computers, laptops, printers and any other authorized equipment based on a provided checklist
  • Perform power verification
  • Installing of new racks and mounting of equipment onto racks
  • Able to perform cable patching (copper and fiber cables)
  • Perform Security CCTV monitoring
  • Updating and tracking of software / hardware inventory
  • Take ownership and responsibility of queries, issues and problems assigned.
  • Work with vendor support contacts to resolve technical issues within the desktop and Data Centre environment
  • Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible
  • Work with other team members to co-ordinate proper dissemination of information and follow up on handing over of incidents/tasks
  • Support for mobile devices


Pre-requisite:

  • Minimum Diploma in IT related field
  • At least 1 year of IT Technical and End user Support experience
  • Excellent technical knowledge of PCs/laptop hardware
  • Experience and Understanding of ITIL will be an advantage
  • Independent, Self Motivated and Dynamic personality
  • Client Oriented and focus
  • Good communication skills
  • Must have positive attitude and willing to learn.
  • Working experience in a Data Centre environment will be an advantage