IT Operations Manager

Location: Singapore
Job Type: Contract
Posted: 17 days ago
Contact: May Anne Ramos
Discipline:
Reference: BBBH40613_1726571814

IT Operations Manager

  • 12 months contract, with an option to extend
  • Work location: Alexandra

Our Client

  • MNC IT services company

The Opportunity

  • People Management - Leads and manages an on-site technical team of 5 to 10 people by being available on-site (e.g. daily stand-up) and providing guidance on IT Operations Management.
  • Productivity Analysis - Analyses workload such as backlog, incident, service request, change request, ad-hoc, meetings, work-hours, etc and communicate productivity to internal and external stakeholders. Negotiate priorities and resources if needed.
  • Customer Facing - Primary point of contact for customer. Understand the agreed scope of work and manage customer expectations. Notify Service Manager of any opportunities or commercial matters.
  • Reporting - Prepares and provide IT operational status for monthly meetings and quarter SteerCo meetings.

Your Background

  • Proven experience in managing IT operations, including network, systems, and cloud environments.
  • Good understanding of IT infrastructure management and systems on-premise and on-cloud.
  • Good understanding of virtualization and back-up systems.
  • Strong leadership skills with the ability to manage a team of engineers and coordinate with other departments.
  • Experience in implementing ITIL best practices and a strong understanding of operational security and compliance.

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at for more information.
Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.