Our Client
- Multinational IT services firm
- 12 months contract
- Work location: Depot Close
The Opportunity
- Onsite Installation troubleshooting of network appliance, including HPE, Cisco, Alcatel.
- To resolve the Customer day to day network problems/calls assigned to Engineers by the help desk.
- Maintain the change request in the network and documentation of the same.
- Update the documentation.
- Proactive support like firmware management and Preventive maintenance of network.
- Report generation and analysis on cases and provide proactive action plans.
- Maintaining Customer network and high availability of network for the Customer users.
- Helping the users on their network related issues/incidents on wired/wireless network.
- Updating the user's incidents with the ticketing system and closing the ticket.
- Any other network project, documentation job for the Customer network designated by Customer representative.
- Engineers are required to provide necessary training when required any new technology
Your Background
- 1-3 years in network
- CCNA is required
- Due to project sensitivity, only Singaporean should apply.
Interested candidates please submit your CV to mayanne.ramos@peoplebank.asia or apply online.
