12 months contract
Tech Giant, Social Media Platform
- Review, validate, and process telecommunications invoices from various vendors, ensuring accuracy and compliance with established billing procedures.
- Collaborate with finance and procurement teams to resolve discrepancies and maintain accurate records.
- Act as a central point of contact for operational escalations, promptly addressing issues and facilitating timely resolutions.
- Coordinate with cross-functional teams to ensure seamless communication and efficient problem-solving.
- Support the Telco Team in the planning, execution, and monitoring of key projects.
- Assist with project coordination, documentation, and tracking of milestones to ensure successful project outcomes.
- Collect and analyze data related to telecommunications operations, invoices, and escalations.
- Generate reports and insights to identify trends, areas for improvement, and opportunities to optimize processes.
- Cultivate positive relationships with telecommunications vendors, ensuring effective communication and collaboration.
- Engage in vendor meetings, negotiations, and performance evaluations as needed.
- Continuously assess operational processes related to invoice management, escalations, and project coordination.
- Propose and implement process enhancements to streamline workflows and enhance efficiency.
- 2+ years' experience
- Bachelor's degree in Business, Telecommunications, or a related field (or equivalent work experience).
- Proven experience in operations support, invoice management, and project coordination within the telecommunications or related industry.
- Strong analytical skills with the ability to gather and interpret data for informed decision-making.
- Excellent communication skills, both written and verbal, to effectively interact with internal teams and external vendors.
- Detail-oriented and highly organized, capable of managing multiple tasks and priorities simultaneously.
- Proficiency in using Microsoft Office Suite (Excel, Word, PowerPoint) and project management tools.
- Self-motivated and proactive with a problem-solving mindset to address operational challenges and escalations.
- Ability to work collaboratively in a cross-functional team environment.
Interested parties please click "Apply Now" or send your CV directly to Hannah Ariffin (EA Reg no: R1984070) at firstname.lastname@example.org.
Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.