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Partner Solutions Manager, Gaming Developers

Job Title: Partner Solutions Manager, Gaming Developers
Contract Type: Contract
Location: Singapore
Industry:
Salary: Negotiable
Reference: 245401
Contact Name: Hannah Ariffin
Contact Email: hannah.ariffin@peoplebank.asia
Job Published: April 08, 2022 16:44

Job Description

12 months contract

Central Singapore

Our Client

Tech Giant, Social Media Platform

The Opportunity

  • Work cross functionally to triage operational issues and help drive resolutions for Gaming Developers
  • Manage day to day operational work and offer high-touch solutions which includes addressing games submission pipeline, policy compliance, product bugs escalation, developer contracts and registration issues.
  • Own internal operational tasks such as filing escalation reports, monitoring outcome, communicating status internally to partner managers and externally to gaming developer partners.
  • Serve as an internal advocate aligning operational needs from key gaming developers with the policy and developer platform team.
  • Being the subject matter expert within the games partnerships team on developer platform policies.
  • Proactively identify opportunities to improve partner experience on platform's compliance through the creation of scaled messaging and education materials,

Your Background

  • BA/BS Degree or Higher
  • 3-4 years of experience in online operations, customer success, account / partner management or project management, with at least 2 years of experience working in the tech industry
  • Exceptional communication and presentation skills, and the ability to clarify and summarize complex issues
  • Ability to work effectively and cross-functionally with all levels of management, both internally and externally
  • Good understanding of the internet and/or gaming industry.
  • Advanced skill in MS Excel, and PowerPoint for data reporting purposes.
  • Fluency in both English and Mandarin or Vietnamese is mandatory

Interested parties please click "Apply Now" or send your CV directly to Hannah Ariffin (EA Reg no: R1984070) at hannah.ariffin@peoplebank.asia.

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.