Partner Solutions Manager

Location:
Job Type: Contract
Posted: about 3 years ago
Contact: Maricris Fermin
Discipline:
Reference: 210317_1614690227

Partner Solutions Manager

  • 12 months contract role


Our Client

  • One of the biggest social media sites across the globe


The Opportunity
This role will support the Music Label Partnerships team in APAC in various categories:

  • Rights Manager Support: Report/resolve bugs, follow-up internally to facilitate label responses
  • Verification: Work with internal teams to process social media verification requests for all music label partners
  • Greenlisting: Manage database of requests and utilize internal tools to process social media verification requests for all music label partners.
  • User Account Management: Reactive response to access issues/hacks, username/profile name changes, merge requests, etc.
  • CRM: Manage/maintain CRM database for music industry partners, create educational one-sheets on new product/features.
  • Best Practices Support: Occasional support creating one-sheets or bullets for partner best practice requests.
  • Reporting/data analytics: From time-to-time, generate ad-hoc reports utilizing internal dashboards for MLP team and music label partners
  • Artist/Campaign Tracking: Help track and share artist/label uses of music products on social media. Additional tracking may be required for larger multi-artist/label stunts.
  • Competition monitoring: Collect and summarize best artists/labels marketing campaigns seen on other platforms in APAC.
  • Meetings: Attend planning/execution meetings on above mentioned tasks.
  • Ad Coupons: Create, manage and process ad credits/coupons for music label partners.
  • Payments: Maintain payment status workbook, process invoices, expedite payments, change in process requests/directives/etc.


Your Background

  • Has 2+ years of digital music experience
  • Experience in interacting with record labels is a plus but not required
  • Data analytics experience is also an advantage
  • Firm understanding of social media platforms and interaction with music
  • Ability to meet multiple objectives in a fast-paced, highly iterative environment
  • Must have a "Solutioning" mindset
  • Must be able a team player
  • Has a Bachelor's degree
Interested parties please click "Apply Now" or send your CV directly to Maricris Fermin (EA Reg no: R1110126) at Maricris.Fermin@peoplebank.asia.

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.