Payments, A/P & Procurement Helpdesk Supervisor

Job Title: Payments, A/P & Procurement Helpdesk Supervisor
Contract Type: Contract
Location: Singapore, Singapore
Salary: Negotiable
Reference: 188284_1537408532
Contact Name: Rachel Lee
Contact Email:
Job Published: September 20, 2018 10:11

Job Description

Payments, A/P & Procurement Helpdesk Supervisor

  • 12 months contract
  • Competitive salary package

Our Client

Global management consulting and professional services firm.

The Opportunity

Act as the Supervisor for Payments and A/P & Procurement functions, managing and coordinating a team of 4-7 processors in their work across all business streams within the regions while ensuring the payment processing function is effectively managed to meet the service and performance levels agreed between company and the Client.


  • Supervise Payments and A/P & Procurement activities to ensure that Service Level Agreements are met
  • Ensure payments are processed in terms with Vendor Agreements and corporate accounting requirements, utilising payment register
  • Identify inconsistencies requiring payment holds, documenting the reasons and communicating the deficiencies to the relevant stakeholders
  • Support Vendor Account reconciliations (if required)
  • Oversee team's responses to Procurement and Vendor Maintenance activities in accordance with the client's Procurement/Vendor Maintenance internal control procedures
  • Ensure team receives, responds to, and closes stakeholders requests in accordance with Service Level Agreements
  • Supervise, develop and motivate the teams, setting objectives for each role to ensure that skill levels within the team are effectively utilized
  • Manage complex analysis and reporting
  • Monitor efforts performed by team members for accuracy and timelines
  • Take on a proactive role towards improved performance and development of strategies for meeting goals
  • Be involved in continuous process improvement and financial system implementation
  • Liaise with HR in relation to recruitment, training, performance management etc.
  • Any other duties deemed appropriate by either company or the client

Your Background

Qualifications/Experience Should Include:

  • University Degree in Business, Finance, Accounting or equivalent
  • 4-6+ years of demonstrated work experience in an MNC/ Shared Services environment
  • 1-3 years of experience in leading and motivating a team to achieve goals
  • Working knowledge of Oracle and CRM tools would be an advantage
  • Strong understanding of concepts, with sound knowledge of banking procedures, payment methods and letters of credit
  • Strong interpersonal and written communication skills, with the ability and confidence to operate at senior levels within client and organizations


  • Strong communication skills
  • Adaptable to learn new processes, concepts, and skills.
  • Demonstrates the ability to work as part of a team
  • Able to work under time pressure, able to prioritise workload and meet strict deadlines.
  • Strong analytical and problem-solving skills
  • Positive attitude and flexible, especially in the period of month/quarter/year-end closing

Working Conditions

  • Moderate to no travel depending on project involvement
  • Overtime and On-Call may be required
  • Local holidays are observed except when there are deliverables (e.g. Payment day)

Interested candidates can send their resume to or apply online.

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