Project Management (AGILE)

Job Title: Project Management (AGILE)
Contract Type: Contract
Location: Singapore
Salary: Negotiable
Reference: 241743_1638953951
Contact Name: Hannah Ariffin
Contact Email:
Job Published: December 08, 2021 16:59

Job Description

12 months contract

Central Singapore

Our Client

Government body

The Opportunity

  • Part of the project team to take on the exciting and challenging role of delivering and maintaining
    a large-scale 24 x 7 project using AGILE software development methodology.
  • Oversee the production support team
  • Coordinate rollout activities across different IT teams for production releases
  • Ensure alignment and the production governance processes set up to coordinate and
    support the production incident management for application, work with support and
    development with timely resolution of incident and proper root cause analysis and
    preventive measures identified and documented
  • Provide monthly progress/status reporting
  • Prepare the monthly report of incidents reported and system usage to update management
  • Perform routine checks and common incidents and remind users to close cases
  • Track production support requests ensuring that each incident satisfies SLA requirements
  • Route to respective Feature team if issue cannot be resolved within Production Support
  • Contribute to knowledge base for common issues
  • Manage production mailboxes and distribution listing
  • Set up, implement and review production support process, e.g. approval matrix, data
    request/data patch process, archival, alerts, system s/w and security patching
  • Review and update the access control matrix for in-house tech team and future vendor
    teams to access,
    • Dev and Production environments
    • Documents repository
  • Keep track of downtime, seek approval, broadcast and support prod support activities
  • Assist in hardware and software asset tagging exercise
  • Oversee the annual and ad-hoc security review exercises and penetration tests

Your Background

  • Tertiary Education (Degree or Diploma) in relevant field is preferred
  • Hands-on experience as a Project Manager in at least 2 full project development life cycles
  • Hands-on experience in handling production incidents is preferred
  • Understanding of Agile software development practices is preferred
  • Good presentation and listening skills
  • Working experience in government environment will be an added advantage
  • Result and customer oriented and able to multi-task effectively
  • Capable to maintain good rapport with business users
  • Strong in setting up governance processes
  • Good written, verbal communication, presentation and negotiation skills
  • Meticulous with eye for details
  • Able to work within tight timelines - good time management skills
  • Only Singapore PR & Singapore Citizen may apply

Interested parties please click "Apply Now" or send your CV directly to Hannah Ariffin (EA Reg no: R1984070) at

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.