Relationship Manager

Job Title: Relationship Manager
Contract Type: Permanent
Location: Singapore
Salary: Negotiable
Reference: 247608
Contact Name: Hannah Ariffin
Contact Email:
Job Published: June 23, 2022 15:32

Job Description

Central Singapore

Permanent Role

Our Client

IT Solutions Company

The Opportunity

New Business Development

  • As per the sales / BD strategies developed (under the guidance of MD), identify target contacts across industries / markets / business functions.
  • Establishing connects with identified contacts through cold-calling + emails (very important part of this role and probably will require most attention from the successful candidate). Would require persistent efforts to run various rounds of sales campaign activities.
  • Need to nurture the connects done - regular connects, discussions, information sharing, etc. as required. Need to stay top-of-mind with the connects as done.
  • The ability to identify contacts as well as quickly building understanding of their roles to spot client's needs will be essential; in addition to the ability to establish and nurture connects.
  • Need to run multiple campaigns on a regular basis. Follow and execute a structured lead generation strategy.

Existing Accounts Mining

  • Support the maintenance activities for the relationships in place - regular connects,
  • information sharing with existing contacts, governance on the work for them.
  • Support the effort to identify new opportunities with existing account / contacts.
  • Support the development of strategic account-level plans for growth.

Inbound Leads

  • Timely follow-up on all inbound client inquiries to identify new opportunities and passing those on to the practice leaders.
  • Governance activities as relevant.

Basic Hygiene in the Work

  • Hubspot management (CRM)
  • Coordination with internal stakeholders for successful delivery of client pitch, proposal, delivery of project work, etc.
  • Other administrative activities (calendar updates, invoicing, project initiation, internal reporting, etc.)
  • Coordinating on global accounts with counterparts outside of APAC

Developing Understanding of company's Solutions and Delivering Pitches to the Clients

  • Develop knowledge of company's solutions and services as relevant for target customers.
  • Apply this insight to business development activities aimed at starting new conversations with the target clients.
  • Introduce and present company's services to prospective clients.

Developing Understanding of Client Needs

  • Maintain awareness of industry trends and participate in industry events to build professional network relevant for company's services.
  • Develop understanding client needs and think through how we can provide solutions per their needs from the company.

Your Background

  • 2 to 5 years of relevant experiences in B2B sales / pre-sales / business development in professional services industry or similar industries (IT, etc.).
  • Ability to do cold calls + run email campaigns effectively would be critical and will take most of the time of the successful candidate.
  • Proven track record in delivering value on business development / sales front would be a huge plus.
  • Experience in consultative selling to win new business; eExperience in closing transactions with long sales cycles by implementing and driving a sophisticated sales process.
  • Chinese - Mandarin and English language skills a MUST - Mandarin a must for this role (written, oral).
  • Graduate / undergraduate - education is important; however, our key focus is to find individuals with a structured mindset, drive and ability to help us drive outcomes.

Strong research skills

  • To source and profile leads by using a series of internet sources (e.g. LinkedIn, Google search, Zoominfo, company websites, etc.).
  • To understand target markets / companies / trends.
  • To identify seminars / digital conferences / etc.

Strong communication skills and inter-personal skills

  • Ability to effectively communicate with senior leaders in target clients, in both English and Chinese.
  • Ability to do cold calls + run email campaigns effectively.
  • Ability to structure his / her thoughts well and connect well quickly with new people.
  • Ability to convince target contacts to agree for meetings on the basis of communicating the
  • value which Evalueserve can bring to them.

Strong reporting / administrative skills

  • Ability to structure and organize data such as client mapping, opportunity trackers, key account plans, leads and keeping them up-to-date.
  • Good knowledge of Microsoft Office tools - MS Excel and MS PowerPoint.
  • Knowledge of hubspot, zoominfo, etc. would be a big plus.

  • Proven ability to collaborate with both internal and external stakeholders.
  • Need to be self-driven (as sales / business develop is not easy) and take ownership of business development initiatives under the guidance of MD.
  • Need to have the ability to manage inter-cultural relationships and be more of global professional.

Interested parties please click "Apply Now" or send your CV directly to Hannah Ariffin (EA Reg no: R1984070) at

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.

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