Resource Analyst

Job Title: Resource Analyst
Contract Type: Contract
Location: Singapore, Singapore
Salary: Negotiable
Reference: 180950_1517561058
Contact Name: Maricris Fermin
Contact Email:
Job Published: February 02, 2018 16:44

Job Description

Job Description

The Resource Analyst is responsible for supporting several key functions that support the APAC Services Operations Business, namely: Partner Management, Project Office support, Subcontractor engagement and Invoice Processing, Systems and Process creation and support.

Key Responsibilities

  • Support Partner Manager in daily activities.
  • Timecard tracking and reporting for Subcontractors
  • Processing monthly Partner billings statements
  • Partner Invoice Reconciliation & Approvals
  • Maintenance and data integrity of CRM application
  • Coordination of administrative operational cadence
  • Supports local and global management reporting as required

    Document business processes and identify ways to improve same
  • Subject matter expert on internal PSA tool
  • Supports on-boarding of new Services Subcontractors
  • Create and publish weekly operations reports designed to deliver optimal management visibility
  • Manages on-boarding of new contractors - Supplier Portal, PSE, Concur etc
  • Manage/Creation of Partner PO's
  • Subcontractor Work Order/Assignment & Budget creation, approval and distribution
  • Maintain Subcontractor Audit Items

    Required skills/experience
  • 3+ years in related environment a plus
  • Excellent people management skills with the ability to multi-task in a dynamic and fast-paced environment
  • Strong knowledge of spreadsheet, and word processing programs, which includes Microsoft Excel, PowerPoint, and Word application expertise
  • Financial modelling and quantitative analysis experience a plus. Excellent Excel graphing and data analysis skills required
  • Knowledge of Excel pivot tables or macros and advanced formulae a plus
  • Ability to localise global programmes and effectively roll-out system and process changes on a regional level.
  • Ability to clearly follow processes and procedures, and make decisions
  • Extremely strong analytical skills with the ability to detect patterns and analyze disparate data
  • Experience with a consulting firm and/or vendor management desired
  • Experience with a major CRM and/or PSE tool is a plus
  • Must have excellent organizational skills, detail oriented, and able to perform repetitive tasks with extremely high accuracy
  • Experience of working closely with finance teams
  • Understanding of contract execution lifecycle a plus
  • Understanding of project management and software implementation lifecycle a plus
  • Excellent written business communication and verbal presentation skills
  • Ability to succeed in a collaborative, start-up paced environment
  • Executive presence and high degree of professional maturity a must
  • High technology field operations experience a plus

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