Our client, a notable US-based pharmaceutical company is seeking for the right talent to join them as Sales Support Administrator.
You will be working closely with the customers and provide prompt support to the Account Managers and coordinate with internal teams for the fulfilment of orders.
Responsibilities:
- Support Account Managers in the sales process by issuing quotations
- Handle incoming calls and enquiries and updating customers about on-going requests in a timely manner
- Acknowledge and monitor open Purchase Orders from customers
- Consolidate and relay customer orders to fulfilment centres and partner companies
- Track shipments and coordinate with internal teams to ensure quick delivery of services
- Receive and unpack incoming shipments, and to pack and coordinate delivery of products to customers sites
- Work closely with Sales teams and overseas warehouse to forecast customers' orders and ensure smooth delivery within agreed timeline
- Manage and update sales trading inventory records, participate in stock-take
- Manage and update customer relationship management (CRM) software including account details, sales history data and profiles of inbound leads.
- Generate monthly/quarterly sales analytics to Account Managers and Managing Director
- Record management and filing of sales and purchase documents
- Manage inventory to ensure minimum balance of stock is maintained
- Plan and forecast inventory with warehouse to ensure customer commitments are met
- Perform stock take and stock checks
Qualifications
- Diploma in business/related general science related field
- 2 years in a customer service role with inventory management experience would is a strong plus
- Good organisation skills and ability to prioritise workload
- Attention to detail and good tracking skills of multiple business account
- Excellent MS Excel skills is essential as you will be required tabulating sales analytic reports
Interested applicant, please submit your recent CV to Jaslyn.paw@peoplebank.asia
Interested parties please click "Apply Now" or send your CV directly to Gina Ng (EA Reg no: R1110400) at gina.ng@peoplebank.asia.
Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.
