Senior IT Support Analyst

Job Title: Senior IT Support Analyst
Contract Type: Contract
Location: Singapore
Salary: Negotiable
Start Date: ASAP
Reference: 207555_1605686077
Contact Name: May Anne Ramos
Contact Email:
Job Published: November 18, 2020 15:54

Job Description

Senior IT Support Analyst

  • Contract period for 12 months
  • Fortune global 500 list
  • Work location: Raffles

Our Client

  • Global consulting and services company

The Opportunity

  • Monitor performance and ensure system availability and reliability
  • Monitor system resource utilization, trending, and capacity planning
  • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
  • Liaise with Global Network team and vendors for troubleshooting and resolution on network related problems
  • Scheduling and Implementing of Next-Gen network solutions and/or improving the efficiency of current networks
  • Installing, configuring, upgrading and supporting network equipment including routers, proxy servers, switches, WAN accelerators, IDS & Firewalls to maximize network efficiency and security
  • Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
  • Operate and support video conferencing devices and digital content delivery solutions eg. Cisco MX700/800, Microsoft Surface Hub.

Your Background

  • Minimum 5 years' experience in hardware, software support and network operations.
  • Cisco Certified Network Associate (CCNA) preferred.
  • Experience in design & implementation of Audio & Video(AV) for remote office buildouts / relocations.
  • Experience in implementation, administration and troubleshooting network infrastructure devices - Cisco / Aruba Platform.
  • Experience in implementation of network infrastructure for remote office buildouts / relocations.
  • Proven hands-on network engineering experience
  • Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) and OSI or TCP/IP model
  • Hands-on experience with monitoring, network diagnostic and network analytics tools
  • Good working and troubleshooting knowledge of Windows 10, Office 365 and Windows Server OS & Deployment Services
  • Possess an analytical mind, with an ability to learn new technologies quickly
  • Good time management skills
  • Ability to follow and implement processes
  • Strong documentation skills
  • Strong verbal and written communication skills.
  • Team player and ability to work independently.

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at for more information.
Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.