Senior Manager, Lead (HR Process)

Location: Singapore
Job Type: Permanent
Posted: 10 days ago
Contact: Gina Ng
Reference: BBBH31174_1720431655
  • Permanent
  • Central, South Singapore
  • MNC Financial Institution

The Opportunity:

  • Develop and implement process excellence initiatives aligned with strategic HR goals.
  • Establish a process excellence framework and best practices for HR.
  • Manage a team of service design vendors, providing direction and feedback.
  • Benchmark HR processes against industry standards and incorporate innovations.
  • Collaborate with HR COEs, Risk, Business Units, and IT to identify and implement process improvements.
  • Utilize tools like Lean Six Sigma and Value Stream Mapping for process improvement.
  • Lead projects to map current and future state processes, identify gaps, and implement solutions.
  • Support the onboarding of HR technology and translate processes into business requirements.
  • Develop metrics to monitor process performance and measure impact.
  • Provide training on process excellence concepts and tools to HR partners.
  • Build and maintain strong relationships with stakeholders to drive continuous improvement.

Your Background:

  • Bachelor's degree or higher in HR, Engineering, or a related field.
  • 10+ years of experience in business process improvement or optimization roles.
  • Proven track record in driving process improvements and delivering value.
  • Expertise in research and user testing techniques (e.g., customer journey mapping, usability testing).

Interested parties please click "Apply Now"
(EA Reg no: R1110400) at for more information.
Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.