Sr. System Engineer (IT Ops/Support)

Location: Singapore River, Singapore
Job Type: Contract
Posted: 12 days ago
Contact: May Anne Ramos
Discipline:
Reference: 251656

Sr. System Engineer (IT Ops/Support)

  • 12 months contract, renewable
  • Hybrid work arrangement
  • Work Location: Seletar
  • 24 x 7 standby support (weekly rostered duty)

Our Client

  • MNC Enterprise Information Technology company

The Opportunity

On Premises Cloud Virtualization

  • Able to manage, administer and monitor all aspect of infrastructure
  • Build, Configure and troubleshoot
  • Capacity management and reporting
    Preferred with knowledge and experience in Nutanix HCI and Services
  • Aruba & Cisco Switches, A10 vThunder Load Balancer and Checkpoint Firewall
  • Have knowledge and experience in manage, administrate and monitor the devices (CRUD) will be added advantages
  • AD, DNS, M365, MSTeams, Certificate store, External Certificates
  • Knowledge and experience on them will be added advantages

Windows (90%) and Linux (10%)

  • Able to provision new machines on request
  • Able to troubleshoot and escalate for vendor support timely
  • Able to maintain patch compliance through patch management tools
  • Able to leverage on scripts (e.g powershell) will be added advantages
  • AWS EC2, CloudWatch, RDS, VPC, Storage Services
  • Able to provision new virtual machines on request
  • Able to troubleshoot and escalate for customer timely
  • Able to maintain patch compliance through patch management tools
  • Able to leverage on scripts (e.g. Powershell)

Veeam backup

  • Able to manage, administer and monitor all aspect of backup
  • Manage agent and policies
  • Troubleshoot and escalate timely to vendor for backup failures
  • CyberArk, Solarwinds, Tanium
  • Preferred with knowledge and experience in using the tools.
  • ITSM/ITIL & ServiceNow
  • Knowledge in the ITSM/ITIL process and experience in using ServiceNow
  • Ensure proper ownership of create and assigned tickets (Incident, Service Requests & Change Request)
  • Ensure timely assessment, update and implementation of assigned tickets

Support

  • 24 x 7 hours stand by (on rotation basis)
  • Weekly Rostered Duty
  • Planned Maintenance
  • DR exercises

Your Background

  • Experience in installation and support of the following technologies: Windows server, AWS Cloud, On Premise Cloud Virtualization preferably Nutanix HCI and services, VMware, M365, Patch Management, Active Directory, storage and backup
  • Preferably with Microsoft Certified Solution Expert (MCSE)
  • Know the ITSM process. ITIL version 3 or above certification.
  • Able to work IT support and other datacenter personnel to ensure uptime maximization
  • Only Singaporeans

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at mayanne.ramos@peoplebank.asia for more information.
Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.