Support Specialist, Tech Helpdesk

Location:
Job Type: Contract
Posted: over 3 years ago
Contact: Juzailah Khatmin
Discipline:
Reference: 21796_1603184810
  • 1 Year Contract, Regular office hours
  • Salary - up to $4,000 monthly
  • Internet & Digital Firm

Join this international Internet powerhouse as their Tech Support Specialist. This is a 1-year contract role within a global operations team. We are seeking for an experienced corporate or enterprise Tech Helpdesk Specialist who is customer-service oriented and a resourceful team player to join this tech-breaking leader. If you are keen to expand your skills and work for a global brand - send us your CV today!

RESPONSIBILITIES:

  • You will be providing best in class tech support to corporate clients on their products over e-mail
  • Maintain workflow of receiving, triaging and responding to technically oriented requests in timely manner
  • Troubleshooting to resolve issues prior to escalation
  • Work closely with products and technical teams to continuously improve and identify area of improvement and feedback

REQUIREMENTS:

  • Bachelor's Degree or Diploma with 3+ years experience in technical support role within digital, marketing, multimedia, internet or other similar field
  • Experience in graphs and marketing APIs will be highly advantageous
  • Strong written and communications skills in English
  • Fast-learner, team-player and able to work in a fast-moving environment
  • Keen to commit for 1-year contract

Interested parties please click "Apply Now" or contact Juzailah Khatmin (EA Reg. No. R1110441) on +65 6429 3211 for more information.

Chandler Macleod is a brand of Peoplebank Singapore Pte Ltd EA Licence: 08C5248