Infrastructure Engineer
- Global financial services company
- 12 months contract, renewable
- Work location: Shenton Way
The Opportunity
- Manage (add, maintain and decommission systems or platform solutions when required) the systems and platform solutions
- Monitor the health of systems or platform solutions
- Provide technical assistance, support and remediation across all the systems and platform solutions
- Analysis of infrastructure and capacity planning for future projects/growth.
- Apply patches, firmware, upgrades and bug fixes necessary to maintain the safe and reliable operations of the systems and platform solutions
- Facilitating meetings with various technical teams as well as third party vendors.
- Plan and lead systems and platform solution performance, stress and other testing on the systems and platform solutions infrastructure landscape.
- Work with the infrastructure teams to ensure 100% system uptime and availability
- Manage and execute system/application installation, patching, rollouts, releases and upgrades
- Troubleshooting and resolving infrastructure related issues
- Maintain inventory list and system documentation and system topology documentation
- Manage and maintain the enterprise monitoring system for systems and platform solutions
- Adhere to operation processes and procedures, aligned to the group's processes and standards, (ITMP, ITSS, TSS and etc)
- Manage and maintain the systems and platform solutions to meet SLA
- Work with vendors, partners and service providers to maintain SLA, resolve issues and assess root cause for remediation
- Participate in DR and BCP planning, exercises and execution
Your Background
- Professional Certifications in the fields below.
- At least 3 years relevant experience successfully managing and deployment of systems or platform solutions or IT systems implementation and integration.
- Experience working with multiple infrastructure teams, project teams (business, IT application and infrastructure teams).
- Excellent infrastructure troubleshooting skills using various devices, brands and toolsets.
- Strong technical understanding of:
- Server platforms for Windows Servers
- Server security solutions
- Systems hardening
- Monitoring and alerting solutions
- LDAP or Authentication solutions (eg Microsoft Active Directory)
- Email solutions
- Data Loss Prevention solutions
- Virtualization Technologies VMWare
- Ability to understand business processes and financial functions a plus
- Strong oral and technical documentation skills
- Experience with leading performance, stress and capacity testing is a plus.
- Analytical and intuitive to recognize non-performing solutions for remediation
- Excellent communicator with strong influencing skill set and able to manage conflicts
- Team player who can lead in brainstorm session with peers to problem solve and make decisions
- Self-driven with a positive attitude to champion for culture change management initiatives within IT and with interfacing Business stakeholders
- Strong initiative and leadership
- Ability to motivate and enthuse mixed teams to ensure Service delivery and maximise the customer's experience.
Interested candidates please submit your CV to mayanne.ramos@peoplebank.asia or apply online.
