Technical Business Analyst

Technical Business Analyst

• 12 months contract role
• 4 positions open
• Due to sensitivity of the system, only Singaporean or Singapore PR should apply.

Our Client

• A familiar brand in Singapore's public sector industry

The Opportunity

• Analyse the Ministry's needs, scope the problem and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the Ministry's needs.
• Work with vendor and app vendor on the solutions and design to seek clarification and acceptance.
• Work with users to ensure smooth deployment and adoption of new solution.
• Perform business analysis:
  • o Identify stakeholders, techniques and processes to manage, track and trace requirements.
  • Refine and clarify business need, define solution scope and develop business case.
  • Explore, identify and document business needs.
  • Assess current state, analyse stated requirements of stakeholders and elaborate to enough detail that accurately defines business need within specified scope.
  • Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they meet the original need.
• Assess business needs for service requests and the impact of enhancements to the system.
• Assess problem resolution approach and implement effective service recovery of ICT incidents and establish systems and processes to prevent recurrence of the same incident.
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with policies and guidelines.
• Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.

Your Background
Knowledge and Skills:

• Tertiary education in relevant fields is preferred.
• Hands-on experience in at least 3 full project development life cycles or project maintenance is preferred for experienced candidates
• Good grades in programming and an open mindset is preferred for candidates with no relevant experience yet
• Excellent oral and written communication skills, with the ability to pitch ideas and influence stakeholders.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.
• Team player with strong organization and people handling skills.
• Experience in DevOps/AGILE environment.
• AGILE Certification like SCRUM Master is preferred.
• Strong development skillset is required for this role, preferably in Java, .NET Core, Python, Spring, Spring boot, and hibernate.
• Strong understanding and experience in BPM and Java, preferably in Oracle Business Process Management (BPM) and Oracle WebLogic.
• Strong Cloudnative skillset is required for this role, preferably in AWS WorkDocs, AWS Step functions, Lambda, Fargate container.

The following are added advantages:

• Experience in Commercial Cloud AWS with focus on the following key areas:
  • ECS Fargate
  • OpenJDK
  • AWS Steps (workflow)
  • AWS Aurora PostGresSQL
  • Oracle Databases
  • AmazonMQ
  • AWS QuickSight
• Consulting or Business Analysis experience
• Experience in BPMS software
• Experience in web services (REST and SOAP)
• Experience in the HTML5, CSS, JavaScript and DevOps tools
• Familiarity with best practices, such as TDD and CI/CD
• Good skills in the SQL and Databases.
• Good knowledge in integration services