Technical Operations Specialist

Location: Singapore
Job Type: Permanent
Posted: 5 days ago
Contact: Kelvin Loh
Discipline:
Reference: 246683

Our Client is a leading technology MNC in the legal industry, specializing in technical products and services. Their culture is dynamic and fast-paced.

Responsibilities

  • Act as the technical authority on our products, working with Support to assist prospects and customers with technical matters
  • Pre-sale, work alongside colleagues to provide additional technical support during the Proof of Value, helping to convert prospects to customers
  • Understand the individual use cases and needs of each customer and design, overseeing implementation of technical solutions where required
  • Provide feedback and technical reporting on accounts to Luminance management

Requirements

  • Bachelor's or Master's degree in a scientific, technical or engineering discipline.
  • Experience and proven ability to work autonomously and in a team in an innovative and fast-paced environment whilst delivering to deadlines
  • Enthusiasm for innovation, experimentation and self-development in the legal technology field
  • Experience communicating with both technical and senior management is desirable, but not essential
  • Experience with customer-facing activities (pre-/post-sales) is desirable, but not essential
  • Practical experience with developing or supporting web-based applications and related technologies is also desirable, but not essential

EA Licence: 08C5248