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Technical Writer

Job Title: Technical Writer
Contract Type: Contract
Location: Singapore
Industry:
Salary: Negotiable
Reference: 243880_1645586645
Contact Name: Ramitha Ravindran
Contact Email: ramitha.ravindran@peoplebank.asia
Job Published: February 23, 2022 15:57

Job Description


Our Client is a well -known leading technology MNC, specializing in technical products and services. Their culture is dynamic and fast paced.

The Chosen individual will have the following responsibilities:
Job Responsibilities

  • Design and reorganize the overall content topics for external Help Center and Developer site
  • Develop a structured content framework covering different technical aspects of the development lifecycle.
  • Understand data specifications of Transit and Micro mobility
  • Write, edit, and properly position documentations for external data partners
  • Obtain requirements from Product Support Managers and Product Support Engineers to understand the workflows and identify prioritization for doc needs.
  • Optimize site performance with data informed decisions from Analytics data
  • Publish content closely working with internal content team for editorial reviews and localization
  • Program manage overall content delivery through Tools and stakeholder management


Job Requirement:

  • Minimally a BA/BS Degree in English, Journalism, Technical Writing, Computer Science or related fields, or equivalent practical experience in lieu
  • Minimally 5 years of experience in technical writing and external Help or Developer content development in Tech industry as a writer, technical consultant or developer relations (DevRel)
  • Strong record of independence and success in technical writing, including skills like overseeing a set of documents in multiple formats, establishing writing goals and standards, and fostering a single voice to establish brand
  • Willingness to deep dive into details know-how to present information at various levels when called for
  • Outstanding communication and interpersonal skills; ability to build strong relationships with cross functional partners and stakeholders to proactively seek for information and collaborations
  • Solid understanding of the technical community and/or have experience in a user study of online help content user journey.
  • Experience in organizing content framework for tech audience
  • Basic demonstration of XML, UNIX/Linux, Protocol Buffer, and programming languages (Python, JavaScript, PHP etc) and test code snippets
  • Basic demonstration in one of the following languages: JA/ES/PT-BR/FR/DE/IT

Interested parties please click "Apply Now" or send your CV directly to Ramitha Ravindran (EA Reg no: R1765539) at ramitha.ravindran@peoplebank.asia.


Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.

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