Training Coordinator

Location: Singapore
Job Type: Contract
Posted: 10 days ago
Contact: Ramitha Ravindran
Discipline:
Reference: 246160


Our Client is a well -known leading technology MNC, specializing in technical products and services. Their culture is dynamic and fast paced.


Job Responsibilities:

  • Manage end to end operations for the Team's suite of learning offerings. Drive identification, assessment and execution of ongoing process improvement opportunities in terms of user experience, quality and productivity
  • Understand and represent the "voice of the customer" in identifying, prioritizing and execution of process transformation and day-to-day functioning.
  • Provide counsel/support to employees and partners, solve their HR queries and ensure a magical customer experience.
  • Define, collect and analyze process metrics. Use insights gathered to improve experience, build efficiencies and scale existing processes for growing and/or changing user needs.
  • Create and maintain process documentation for all your processes, training colleagues where required.


Job Requirements:

  • Bachelor's degree or equivalent practical experience
  • Min 3-4 years of work experience in operations, training, learning & development, HR Operations role
  • Thorough understanding and affinity to technology and experience with implementation of process automation
  • Experience in process design and driving improvements and excellent relationship management skills
  • Fluency in English (written & spoken) with strong communication and influencing skills.
  • Ability to self-start and self-direct work in an ambiguous environment.
  • Demonstrated attention to detail with time-management and multitasking skills.

Interested parties please click "Apply Now" or send your CV directly to Ramitha Ravindran (EA Reg no: R1765539) at ramitha.ravindran@peoplebank.asia.


Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.