Training Coordinator

Training Coordinator

• 12 months contract role

Our Client

• A multinational bank

The Opportunity
The Training Coordinator will play an important role in ensuring our client's programs are executed to the highest standards as well as enhancing participant experience across the APAC region. This position will be part of our client's Early Career Learning (ECL) team.
Job Responsibilities:

• Support training delivery within the APAC region by engaging in the following activities:
  • Host or attend pre-joining calls with incoming participants to provide them with detail about the programs
  • Communicate directly with vendor support team to ensure smooth implementation of training, provide real-time support and report any issues back to PMO team
  • Ensure delivery of ECL driven programs in APAC region: Fun/Flexible Fridays, Wellness Wednesday, Welcome Day, etc.
  • Ensure proper scheduling and arrival of business speakers
  • Ensure weekly report on training progress is provided back to the ECL team
• Support training evaluation within the APAC region by engaging in the following activities:
  • Observe multiple training sessions each week and provide feedback to PMO team for vendor implementation or changes to 2022 programs
  • Host multiple focus groups within APAC time zone to obtain feedback on training program from participants in multiple businesses
  • Host pulse checks throughout training to ensure participant comprehension and positive experience is achieved
• Represent Early Career Learning in the APAC region by engaging in the following activities:
  • Attend regular meetings with Graduate Recruitment and Program Management partners to provide updates on training and collect information about programs
  • Build strong partnerships and collaborative stakeholder relationships with HR advisors across the business together with the relevant business-aligned Learning Advisors
  • Field questions from internal APAC partners related to training, and escalate issues to PMO team

Your Background

• Bachelor's Degree or equivalent experience
• Has 3-5 years of experience in Learning & Development
• Proven influencing and relationship management skills
• Proactive leadership and motivational skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Proficient in Microsoft Office with an emphasis on MS Excel
• Self-motivated and detail oriented