Client Implementation / Onboarding Analyst

Location: Singapore
Job Type: Contract
Posted: over 1 year ago
Contact: Chevelle Tan
Reference: 248611

Client Implementation / Onboarding Analyst

  • 6 months contract

The Client

  • US Global Investment Bank
  • Fast-paced work environment
  • Dynamic work culture

The Opportunity

You will be expected to engage with clients and interact with the Business, Compliance, Credit, Legal and Operations stakeholders to ensure effective onboarding of clients.

  • Ensure due diligence is performed to comply with "Know Your Customer" regulations
  • Approve the opening of new accounts
  • Design procedures to reflect changing regulatory requirements
  • Devise and implement process improvement efficiencies
  • Coordinate with internal and external clients to obtain relevant onboarding requirements
  • Answering queries about client accounts/relationships
  • Project management ranging from small enhancements to large-scale, global initiatives
  • Ensure all communication is of the highest professional standard to maintain client service excellence
  • Timely and effective escalation of potential relationship issues and devising possible resolutions
  • Taking responsibility for delivering against commitments
  • Participate in regular meetings to maintain clarity and consistency surrounding workflow
  • Develop required reporting and identify and implement efficiencies

Your Background

  • Degree in Banking/Finance or equivalent
  • Client Service: Proven ability to build global relationships and communicate complex issues to a wide array of clients with differing levels of product experience.
  • Communication: Strong communication, organizational, and interpersonal skills with the confidence to engage professionally and persuasively with clients and senior figures within the firm.
  • Leadership Capabilities: Ability to think critically and apply thought leadership
  • Accountability: Self-motivated and proactive team player who takes ownership of projects with the aptitude to manage clients' expectations and follow-through with professionalism
  • Team Player: Thrives in a teamwork oriented environment and works well under pressure
  • Operational Experience: Onboarding, operational and/or reconciliation experience is a plus
  • Analytical Skills: Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.
  • Business Intelligence: Ability to analyze data and configure operational metrics through self-service tooling. Experience with Alteryx, Tableau, SQL, Data Warehousing, Defensive Design Methods and RPA robotics is also a plus.
  • Process Improvements: Driving Regulatory Implementation, Orchestration and Workflow Uplifts
  • Results-Oriented: Ability to handle time-sensitive projects while focusing on the quality of work delivered, and helping lead projects to a successful conclusion
  • Prioritization: Deadline driven with the ability to multi-task and work in a fast-paced environment

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

EA Licence: 08C5248