Location: Central
Shift basis:
(Hotel) 7am - 430pm, 1pm - 1030pm or 1030pm - 7am
(Service Apartment) 7am - 430pm,1030am - 8pm (shift 1) /1230pm- 10pm or 4pm - 1am (shift 2)
- Handle guest check-in including the processing of their reservations and rooming at the unit level.
- Act as a link between Assistant Operations Manager and Director of Sales on operations and sales processes.
- Support sales and marketing by providing relevant information including customer feedback and sales leads.
- Manage the daily gymnasium, sauna, and Residents' Lounge operations.
- Manage individual portfolio assigned to maximize guest satisfaction.
- Contribute to increase customer satisfaction level and the ratio of compliments against complaints.
- Contribute to receive guest feedback forms to meet 20% of all departures.
- Perform other ad-hoc duties as assigned.
Toh Jun Xian
Senior Consultant
Registration Number, R1879771
Peoplebank Singapore Pte Ltd
EA Licence Number, 08C5248
EA Licence: 08C5248
