Helpdesk Analyst

Location:
Job Type: Contract
Posted: over 6 years ago
Contact: May Anne Ramos
Discipline:
Reference: 180299_1515570557

  • Handle incoming calls from users and answer basic queries
  • Log tickets that are raised to Helpdesk
  • Perform 1st level trouble shooting and analysis when users send in cases
  • Perform user administration in testing environment
  • 24/7 operations