Supervisor (Luxury Retail)

Location: Singapore
Job Type: Permanent
Posted: about 2 months ago
Contact: Charlotte Cheah
Discipline:
Reference: 262136


Luxury Retail Store Supervisor (Central)

YOU
Approach your work with a high degree of integrity, setting an example in all situations. Take initiatives, be proactive in being a passionate leader to help others grow. A powerful communicator, caring for colleagues and customers with care and empathy. Responsible, courageous in ideas, resilient, and authentic in approach.


DAILY TASKS
Accompany your floor/department team to make each customer experience magical and tailored to achieve individual and team goals. Build authentic long-term connections with your colleagues by encouraging growth, listening with respect, and fostering inclusion.


ESSENTIALS
You have an in-depth understanding of the desires, needs, and expectations of luxury sector customers. You are a master storyteller, asking engaging questions. You think innovatively to continuously improve and generate new ways to create value for customers.


MISSION DETAILS

  • Support the Store Manager in implementing the store strategy to achieve the best sales performance, creating a tailored 360° experience for the customer.
  • Actively contribute to the development and implementation of commercial action plans aimed at improving sales for each product category and customer segment.
  • Demonstrate top-notch personal and commercial leadership by playing an active role on the ground to provide excellent and specialized customer service and develop meaningful and loyal customer relationships through customer relationship management (CRM) initiatives.
  • Ensure efficiency and effectiveness in sales areas in terms of customer service, presentation, merchandise, cleanliness, maintenance, etc., taking steps to resolve issues with positive results.
  • Establish and maintain relationships with sales advisors, thereby fostering a sense of belonging and a positive, future-oriented mindset.

Cheah Wei Ee
Senior Consultant
Registration Number, R23114782
Peoplebank Singapore Pte Ltd
EA Licence Number, 08C5248

EA Licence: 08C5248